Contractor Management 17 min

How to onboard independent contractors: an expert guide

Written by Pedro Barros
July 29, 2024
Pedro Barros

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Working with independent contractors is a great way to scale your business and attract more diverse talent.

But once you’ve found the right contractor, what comes next? How do you onboard them? And how do you know if you’re legally permitted to work with them?

In this article, we’ll explain how to onboard an independent contractor quickly, efficiently, and — most importantly — compliantly. We’ll also provide a few tips on how to make the entire contractor management process a little easier.

So let’s dive right in.

How do I onboard an independent contractor?

Once you’ve identified a suitable contractor for your needs, you need to make the relationship formal.

Here are ten steps to follow for a smooth independent contractor onboarding process.

1. Create a contractor onboarding checklist

One of the main advantages of creating a contractor onboarding process is that it puts everything on autopilot.

When you have a foolproof process that works consistently, you can use it repeatedly to bring on new employees.

However, some teams make the mistake of keeping all these steps in their heads. This can become a major problem when the person with all that knowledge leaves the company. When they go, the onboarding process goes with them.

Setting everything in stone with a checklist memorializes your onboarding process, allowing you to transfer the knowledge between staff members.

The checklist outlines everything that needs to be done, and you can use it as a reference point every time you onboard a new contractor.

Your checklist should be fairly broad in scope, and cover the following areas:

  • Collecting key information: List out all the information you will need from your contractor, including contact details, payment details, and any tax or immigration details that are required by law.

  • Preparing the relevant legal agreements: Outlay which documents are going to be required, such as the contractor agreement, non-disclosure agreements, and intellectual property (IP) declarations. These are vital, as they protect both you and the contractor during the arrangement.

  • Providing access to resources: Consider which documents, workflow processes, tools, or points of contact your contractor will need. For example, if you’re hiring a content writer, you should provide access to your style guide and put them in touch with your editor.

  • Outlining a communication schedule: Provide a timeline that clarifies when a contractor will check in with their manager. You may also want to give them a day to introduce themselves to the rest of the team.

  • Providing technology access: List all the technology tools the contractor may need to use, and ensure they can access the training and log-in information they need.

If you’re hiring contractors abroad, it may also be a good idea to create sub-checklists for each country. Tax and legal requirements can sometimes differ across borders, and it can save you time if you have everything documented and ready to go.

For example, if you’re hiring US-based contractors, you’ll need to know how to onboard a 1099 employee.

This requires filling out a 1099-NEC form — even if your company is not in the US. You could amend your US contractor checklist to reflect this specific requirement.

Contractor checking off a checklist

2. Draw up a contractor agreement

Hiring a contractor without any legal agreement is not recommended, even for “small” tasks. Therefore, you will need to create a robust contractor agreement — to protect both parties.

This agreement should contain:

  • The scope of work (i.e., what exactly you want the contractor to deliver)

  • The services being rendered (i.e., what the contractor will actually do)

  • The length of the agreement (this could be a set period, or dependent upon a specific task being delivered)

  • Clarification over the IP rights of the work

  • The agreed payment, as well as the method and currency (note that some contractors may require a full or partial upfront fee)

  • Any related confidentiality or non-disclosure requirements (if relevant)

  • Any liability or indemnity-related obligations

Of course, drafting an agreement can be a time-consuming process, which is why it’s advisable to use a contract template.

However, if you’re hiring contractors internationally, a generic template can potentially leave you exposed. Instead, each contractor agreement should be tailored to meet any local legal requirements in the contractor’s country. For example, the template you use for German-based contractors should be different from the one you use in the UK.

This may sound like a lot of work, but if you partner with a trusted, experienced global HR partner like Remote, the heavy legal lifting is done for you. We provide customizable local contract templates in dozens of countries, ensuring your company complies with local laws.

3. Send any additional documentation

Once you’ve created and signed the contractor agreement, you should consider any other documents that might be relevant, such as:

  • A non-disclosure agreement (NDA): This prevents the contractor from sharing any sensitive company information with third parties.

  • A non-compete agreement (NCA): You can ask that your contractor does not work with any competitors, but always remember that contractors are able to choose their own clients. This is the case, even if your contractor has signed an NDA.

  • Tax documents: As mentioned, you and your contractor may have to fill out certain tax forms, such as the 1099-NEC in the US or IR35 forms in the UK.

Between 70% to 88% of American companies require employees to sign NDAs, which shows how common these forms are becoming in the corporate world.

The equivalent statistics aren't available for contractors, but since they're more likely to work with multiple clients and organizations, it's fair to assume that NDAs are just as common.

4. Introduce your contractors to relevant teams and processes

If your contractor will need to work with certain people, the onboarding process offers a chance to start making some introductions.

Also, clearly explain how your workflows and processes work, including which communication channels to use.

For example, if you use Slack for day-to-day issues and email for formalities (such as invoice processing), make sure they’re aware (and have the relevant access — see below).

This ensures that contractors know how and where to reach the right person in the future when any issues crop up.

You should also issue any internal documentation that might be relevant to their work, such as style guides, templates, glossaries, or anything else that may be beneficial.

Provide this information in written form so your contractors have something to refer to instead of having to memorize all the information you give them.

In some cases, they may not need to use a specific tool or communicate with a certain department until they've already been working with you for a few months, or longer.

A handbook works well in this situation. The individual can look up the information they need to use the tool or follow the process properly. Alternatively, you could opt for a series of videos.

5. Grant usage permissions where relevant

You don’t want to leave your contractor high and dry. Before they start working, ensure that they have access to all relevant tools and software.

Try not to leave things until the last minute as, if something goes wrong, the task will be delayed.

Consider using a password manager like LastPass or Dashlane to streamline this process. These tools provide a library of log-in information stored in the cloud, which anyone with access can view and use.

Just as importantly, you can control who can view which passwords, so you don't need to give contractors and HR managers the same access.

Speaking of which, consider your company’s privacy and security policies. As a general rule, access to internal systems should be granted to as few people as possible, so don’t go handing out passwords unless it’s absolutely necessary.

Your company’s IT specialists should be involved in these decisions.

6. Provide and collect feedback

If a contractor is working with you on a long-term basis, it’s worth taking the time and effort to be transparent and build a positive relationship.

Gallup found that recognition should be honest, authentic, and individualized. Employees who strongly agreed that they received meaningful recognition were seven times more likely to also say they were treated respectfully at work. The same logic applies to contractors.

Throughout the onboarding process, encourage questions from your contractor — and answer them openly. This will help you demonstrate that you’re dedicated to making your collaboration work out.

Over the first few weeks and (if relevant) months, collect feedback.

What has put your contractors at ease? What has excited them or, conversely, made them anxious about becoming part of your team? This is a great way to improve and finetune your onboarding process for independent contractors in the future.

It's also a good idea to provide them with some feedback. Give praise where it's due and show contractors you appreciate them.

Also, don't be afraid to let them know when there's an area for improvement. This only makes the positive feedback feel sweeter.

Inforgraphic on employees and authentic recognition.

7. Set up automated contractor payments

Paying one contractor once a month might not sound too taxing. But if you’re working with multiple contractors across the world, all of whom are being paid in different currencies, through different methods, and at different times… things can get a little complicated.

And that’s before you even consider the possibility of scaling.

Therefore, it’s a good idea to set up automated payments for your contractors during the onboarding phase.

The quickest and easiest way to do this is through a contractor management platform, like the one offered by Remote. Our solution allows you to automate payments for submitted invoices in over 100 currencies, with minimal effort.

To learn more about paying contractors — and how Remote can make the process infinitely easier — check out our dedicated guide below.

link to How to pay independent contractors: the expert guide

How to pay independent contractors: the expert guide

Are you confused about paying independent contractors or freelancers? This guide will tell you everything you need to know — and how Remote can help.

8. Assess classification and set up reviews

Employees and contractors require distinct onboarding processes.

Employee onboarding involves training and orientation, giving the new recruit a chance to adjust to the organization’s culture and processes. This is expected to be a gradual process that will take place over a few months.

Meanwhile, contractors are usually hired due to their existing skills and knowledge, so they're expected to hit the ground running. This results in a quicker onboarding process that's primarily focused on expectations and the project scope.

If you’ve never worked with independent contractors, you may be unaware of misclassification risk. This occurs when you treat your contractors — who are self-employed individuals — as employees.

For example, if you are dictating your contractor’s working hours and schedule, providing tools and equipment, or paying for health insurance, these are all hallmarks of an employer/employee relationship — not a contractor/client one.

In almost every country in the world, misclassification is punishable through fines, penalties, and the backdating of taxes and social contributions.

Therefore, you need to assess right away if there are any potential misclassification risks in your working arrangement. Each country has their own guidelines on how to differentiate between contractors and employees, but generally, a contractor should:

  • Determine their own work schedule and working hours

  • Perform work (or be able to) for other companies

  • Set their own rates

  • Provide their own tools or equipment

  • Not be integrated into your company and its operations (i.e. they shouldn’t have an internal email address)

  • Be able to delegate or subcontract work (if relevant)

  • Work without direction or supervision

How dangerous is misclassification?

In recent years, governments have started to target potential misclassification cases far more aggressively.

For example, authorities may screen your agreements for things like repetitive monthly pay, or contractors clocking the same number of working hours each month.

In some countries, if your contractor works for you for more than six months, the authorities will automatically reclassify them as an employee. This means additional costs and responsibilities for you, such as taxes, employment costs, and statutory benefits. In some cases, you may even be liable for back taxes and social security contributions.

There’s also the issue of financial damage. In 2024, a court ruled that a concrete contractor had to pay back a staggering $1.2 million in wages, damages, and penalties due to employee misclassification.

Therefore, it’s recommended that you run a worker classification compliance audit every six months, as many countries are reviewing existing laws in this area. Just because a country is relatively open to long-term contractor agreements now, it doesn’t mean that this might not change.

If you want to double-check that your new contractor meets local employment criteria, download our free Contractor Compliance Checklist below.

Use our Contractor Compliance Checklist to avoid misclassification

Work through this checklist to help determine if a new hire should have a contractor or employee relationship.

A tablet with the title contractor compliance checklist.

9. Consider offering benefits

Benefits are a great way to attract, retain, and incentivize contractors, especially if they are working with your company on a longer-term basis. Contractors can sometimes feel like second-class team members when working alongside employees, and benefits help to ease that divide.

Some examples of benefits include:

  • Health insurance plans

  • Paid time off

  • Home office or continued learning budgets

  • Access to training and education

However, you need to be extremely careful, as offering benefits can create a significant misclassification risk. If you want to offer perks, it’s highly advisable to work with an international contractor management expert, like Remote. This ensures that you’re not only offering an attractive package but that you are complying with local law and avoiding misclassification, too.

link to How to offer benefits for 1099 and international independent contractors

How to offer benefits for 1099 and international independent contractors

Find out why offering benefits (including health insurance) to 1099 and international contractors is a good idea — and how you can do it easily and legally.

10. Set clear expectations and success metrics

Finally, before your new contractor starts working, discuss what you both expect from the cooperation — even if it’s just a short-term project.

Specifically, make sure you’re on the same page as to how you’ll measure success, and how often. Depending on the task(s), you may want to set KPIs, or you may want to check progress more informally. Either way, encourage any questions. This should be a two-way discussion.

Good communication and clear instructions are key. If the contractor knows exactly what is expected and what the end product should be, it makes their job much easier and gives you peace of mind.

As with the training, it's good to put things in writing. List out details like the job responsibilities and scope of work, in the contract or a separate document.

Onboarding international contractors

If you’re onboarding contractors in different countries (and potentially different time zones), here are several other tips that can be helpful.

Encourage asynchronous communication

Asynchronous (or async) communication doesn't require real-time responses. Instead of a manager expecting a response from someone on their team within minutes, they know there will be a time lag.

This makes it ideal for remote, globally dispersed teams who may be operating in different time zones. If one employee is located in Australia and another is in California, there may be delays in communication of 12+ hours.

Async communication may also make sense for contractors working in the same time zones. Unlike employees, contractors aren't expected to work specific hours, so firms shouldn't expect instant responses all the time.

Asynchronous communication for contractors

Another perk of going async is that it enables workers to focus on their tasks and eliminates the need for continuous and instant communication. This creates a more productive working environment.

Therefore, you should encourage your international contractors to communicate in this way.

Document everything

Async communication is only effective if your company’s documentation processes are robust. As a result, you — and everyone in your company — should document everything.

If you hold an important meeting, write down what was discussed and what the next steps are. This way, those who were unable to attend can bring themselves up to speed without “bothering” their colleagues or managers.

If you want your contractors to work async, then ensure that you tell them where and how they can find the relevant information. Don’t just pass the buck, though. Make sure that your contractor knows who to reach out to if they can’t find what they’re looking for.

Focus on building trust

It can be tempting to try and control your contractors’ processes and workflows, especially if they are working long-term with your company. However, you should avoid this approach at all costs.

Firstly, it creates a misclassification risk. Dictating schedules, working hours, and processes suggests an element of subordination in the working relationship, similar to how employer/employee relationships operate.

Secondly, as independent subject matter experts, your contractors won’t appreciate being micromanaged. You can, of course, check in and ask for progress updates, but in general, give them the time and space to do their work. If you’re going to work with contractors, there has to be a strong element of trust, and it’s not possible to build this if you are constantly interfering.

Once the contractor has started working, minimize communications and trust that your contractors are perfectly capable of doing the work you hired them for. If you have provided them with the right resources and points of contact, then they can come to you.

The importance of having a structured contractor onboarding process

It may be tempting to skip some of the steps outlined above if you're in a rush to bring a contractor on board or want to cut down your workload.

But having a structured approach and a checklist will save you time in the long run.

It stops you from having to reinvent the wheel every time, as you'll have a ready-made process in place to use with every contractor.

The first time you onboard a contractor like this, it might seem slow and cumbersome. But the following times, the process will be faster and easier thanks to the work you put in today.

Since contractors are often brought on for shorter periods and are often paid by the hour, failing to get them up to speed results in you getting less value for money.

But financial concerns aren't the biggest danger of being disorganized with your contractor onboarding process. You could also get a poorer quality of work due to the contractor not knowing what they’re doing.

Plus, your employers may have to waste more of their time explaining processes.

All this confusion may even result in the contractor becoming disillusioned and leaving — meaning you'll have to go through the process of onboarding someone else.

How do I integrate new contractors into my team?

While a contractor onboarding process doesn't generally emphasize cultural integration or team building as much as bringing on an employee, neglecting this aspect is not a good idea.

Just because your contractors are not employees, it doesn’t mean that they should work in isolation. If you want them to feel like they’re part of your team and not just a service provider, it’s crucial to involve them.

Here are strategies to consider when integrating new contractors into your team:

Avoid separating contractors from other teams. Often, contractors only work with other contractors rather than employees, which can prevent them from accessing know-how and producing their best work.

Make sure contractors understand the organization’s structure. They should also know who to contact when they encounter problems. Otherwise, they’re often left feeling isolated and confused about how the company operates due to the shorter onboarding process.

Take care to avoid misclassification. Avoid misclassification risk by making certain activities optional rather than mandatory. For instance, allow contractors to attend certain meetings with the rest of your employees, but don’t make their attendance mandatory.

Invite them to meetings and team-building activities. Where relevant, invite them to team meetings and coffee chats, although make it clear that attendance is not mandatory. Provide progress updates on things that are relevant to their work, so that they can have some context into their impact.

Invite them to company events. You can also invite your contractors to in-person events, such as company retreats, industry conferences, or just simple team-bonding dinners. As always, you should be careful, though. In some countries, heavily involving contractors in internal company events can create misclassification risk. Even providing a contractor with an internal company email address can potentially be enough to trigger an investigation.

Ultimately, you need to walk a balanced line. Independent contractors are self-employed for a reason, but just because you’re in a B2B relationship, it doesn’t mean that their contribution to the business is any less worthy. Therefore, you should be as inclusive as possible, within the legal limits.

Onboard independent contractors with Remote

Hiring contractors is a great way to quickly leverage top global talent. But to integrate your contractors and help them hit the ground running, a smooth onboarding process is key.

When you onboard contractors with Remote, we simplify the process by tailoring your contractor agreements to local laws, providing a user-friendly platform, automating payments, and more.

To learn more about onboarding contractors, download our free Contractor Management Guide, or speak with one of our friendly, knowledgeable experts.

Alternatively, sign up now, explore the platform, and start onboarding contractors in minutes.

Onboard, manage, and pay global contractors in one click

Sign up with Remote for locally compliant contract templates at just $29 per contractor per month, with no hidden fees.

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